Privacy Policy

At Pehrawa Kurti, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Introduction

Pehrawa Kurti ("Company," "we," "our," or "us") values the trust you place in us and is committed to maintaining the privacy and security of your personal information.

This Privacy Policy applies to all users of the Pehrawa Kurti website and services.

2. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name

Email Address

Mobile Number

Billing Address

Shipping Address

Postal/ZIP Code

Payment-related information (processed securely through payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address

Browser Type

Device Information

Operating System

Referral Source

Pages Visited

Time Spent on Website

Products Viewed

Shopping Cart Activity

Wishlist Activity

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance

Remember user preferences

Enhance shopping experience

Analyze website traffic

Deliver relevant promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

3. How We Use Your Information

We use your information to:

Order Processing

Process and deliver orders

Manage payments and refunds

Provide order updates

Customer Support

Respond to inquiries and requests

Resolve complaints and disputes

Website Improvement

Analyze user behavior

Improve products and services

Enhance website functionality

Marketing Communications

With your consent, we may send:

Promotional offers

New product launches

Newsletter updates

Special discounts and campaigns

You may unsubscribe at any time using the unsubscribe link or by contacting us.

Security & Fraud Prevention

We use information to:

Verify transactions

Prevent fraudulent activities

Protect user accounts

Enforce our terms and policies

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties including:

Payment Gateway Providers

Shipping & Logistics Partners

Customer Support Services

Marketing Service Providers

Analytics Providers

Legal and Regulatory Authorities (when required by law)

All third-party service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

Unauthorized access

Misuse

Disclosure

Alteration

Destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Third-Party Websites

Our website may contain links to external websites.

Pehrawa Kurti is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

7. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, it will be deleted promptly.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services

Maintain customer accounts

Comply with legal obligations

Resolve disputes

Prevent fraud

Enforce agreements

Certain records may be retained for longer periods where required by applicable laws or regulations.

9. User Rights

You have the right to:

Access your personal information

Correct inaccurate information

Update account details

Request deletion of personal data

Withdraw marketing consent

To exercise any of these rights, please contact us using the information provided below.

10. Account & Data Deletion

You may request account deletion at any time.

Upon receiving a valid request:

Personal information will be deleted or anonymized within a reasonable timeframe.

Certain information may be retained where required by law, taxation, accounting, fraud prevention, or regulatory obligations.

11. Policy Updates

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Important Security Notice

Fraud Prevention

Pehrawa Kurti will never request:

UPI PIN

OTP

Debit/Credit Card PIN

Banking Passwords

Account Login Credentials

through phone calls, emails, SMS, or social media.

Please do not share sensitive information with anyone claiming to represent Pehrawa Kurti.

Suspicious Activity

If you encounter:

Fake websites

Fraudulent social media accounts

Suspicious emails or calls

Unauthorized use of the Pehrawa Kurti name

please report it to our support team immediately.

13. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Pehrawa Kurti

Email: 
Customer Support: Monday – Saturday
Website: pehrawakurti.com